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Personal data that we process

Altermedi processes personal information about you because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data that we process:

– Name and surname
– Gender
– Date of Birth
– Place of birth
– Address data
– Phone Number
– E-mailaddress

Special and/or sensitive personal data that we process

Altermedi processes the following special and/or sensitive personal data of you:

– creditworthiness check At Altermedi it is possible to pay afterwards for the products you buy. To make this possible and to protect you and ourselves from abuse, we have your credit rating checked. We do this by providing the necessary personal data (including your address data) to a credit reference agency[naam & eventueel adresgegevens beoordelaar], who may use these data only for this purpose.

Why we need data

Altermedi processes your personal data for the following purposes:

– Processing your payment
– To deliver goods and services to you

How long we keep data

Altermedi shall not retain your personal data any longer than is strictly necessary to realize the purposes for which your data are collected. Our retention period(s) are: …

Sharing with others

Altermedi only provides information to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.


In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

Mapping website visits

Altermedi only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. It also allows us to optimise our website. You can unsubscribe from cookies by configuring your internet browser so that it does not store cookies anymore. In addition, you can delete all previously stored information via your browser settings.

Viewing, modifying or deleting data

You have the right to access, correct or delete your personal data. You can send a request for inspection, correction or deletion to To ensure that the request for inspection is made by you, please enclose a copy of your proof of identity with the request. Please make sure that your passport photo and citizen service number (BSN) are blacked out in this copy. This is to protect your privacy. Altermedi shall respond to your request as soon as possible, but within four weeks.


Altermedi takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not secure or there are indications of misuse, please contact our customer service.